Confidential Reporting
MHMH provides several ways in which residents and fellows may raise and resolve issues in a confidential and protected manner without fear of intimidation or retaliation.
- GME Confidential Page 9401. This is an internal DHMC Education Department pager available to all residents during the hours of 8 a.m. - 5 p.m. Monday through Friday to address concerns in a confidential and protected manner. An Organizational Development Specialist (ODS) will be available to listen to concerns, discuss potential solutions, and make suggestions about what to do next. The ODS will also answer questions about DHMC policies and help the resident find appropriate resources when needed. Also, during the hours of 8 a.m. - 5 p.m. Monday through Friday, residents with concerns may call the Education Department at 653-1570 and ask to speak with an ODS.
- Compliance Helpline (888) 422-2084. Dartmouth-Hitchcock has contracted with a third party for this confidential phone helpline which is available 24 hours a day, seven days a week. Your call can be made anonymously and without fear of retribution or retaliation. All reports are treated in a completely confidential manner and are routed to GME via the DHMC Compliance Officer. There will be no retribution for asking questions or making a good-faith report of improper or questionable conduct.
- GME Resident Assistance The Associate Dean of GME and the Administrative Director are available to discuss any issue of concern to residents. We maintain an open door policy and are happy to address questions or concerns in a confidential manner. GME acts as an advocate for residents and acts to promote and maintain their well-being and, when necessary, rehabilitation. As noted above, confidentiality of residents will be paramount.
