If you have questions about suspected violations of the Code of Ethical Conduct or the Equal Employment Opportunity, Harassment and/or Disruptive Behavior policies, there are several resources available to you:
Your department leadership
You may share your questions or concerns with your supervisor or with a leader within your department. If you do not want to tell your Program Director or someone within the chain of authority, or you do not believe that they have taken appropriate action, you may use any of the following resources
Employee Relations and Human Resources
603-653-1570
8:00 am to 5:00 pm, Monday through Friday
A member of the Employee Relations team will be available to listen to concerns, discuss potential solutions, and make suggestions about what to do next. Employee Relations will also answer questions about Dartmouth Hitchcock Medical Center policies and help the resident find appropriate resources when needed. At the time of your call, Employee Relations will take initial information from you to determine which team member will be best to work with you.
Director, Karen Aframe
603-653-1570
Email: karen.s.aframe@hitchcock.org
Office of General Counsel
Compliance and Audit Services
603-650-3480 or compliance-and-audit@hitchcock.org
Anonymous reporting
If you are not comfortable using your name, you can share your concern anonymously using any of the following resources:
Compliance Help Line
844-733-0094
24 hours a day, 7 days a week
Dartmouth Hitchcock Medical Center has contracted with a third party to monitor this line. Your call will be handled by a trained professional and a report of the call will be forwarded to Compliance and Audit Services for review and appropriate action. You may choose to remain anonymous or disclose your identity.
MedHub messaging
Residents and fellows can utilize the MedHub Messaging functionality, located on the MedHub home page, to send an anonymous message to their Program Director, Program Coordinator, or Title IX Coordinator (Dwayna Covey, listed as DIO/GME Director in MedHub Messaging).
Occurrence with Learning (OWLs)
Employees may share a concern through the Occurrence with Learning System available on the Dartmouth Hitchcock Medical Center and Clinics intranet.
Graduate Medical Education Resident Assistance
The Associate Dean of Graduate Medical Education (GME) and the Title IX Coordinator are available to discuss any issue of concern to residents. We maintain an open-door policy and are happy to address questions or concerns in a confidential manner. The Department of GME acts as an advocate for residents and acts to promote and maintain their well-being and, when necessary, rehabilitation. As noted above, the confidentiality of residents will be paramount.
An email can be sent to the Title IX Coordinator, Dwayna Covey: titleix@hitchcock.org
Employee Assistance Program (EAP)
Employees seeking free and confidential counseling advice may contact our Employee Assistance Program:
- Lebanon: 603-650-5819, dhmc.eap@hitchcock.org
- All other locations: KGA EAP at 800-648-9557 or info@kgreer.com